1. For your information, Public Ruling No. 01/2025 – Lialibility of Operator and Digital Platform Service Providers (DPSP) to Account for Tourism Tax Received will be effective on 1 December 2025.
   
   
2. This Public Ruling will replace Tourism Tax (TTx) Policy No. 2/2023 regarding the Extension of Liability to Collect, Account and Remit Tourism Tax on Tourists who make an Online Bookings of Accommodation Premises in Malaysia through Registered Digital Platform Service Provider (DPSP) which will be end on 31 December 2025.
   
   
3. In this regard, Operators and Digital Platform Service Provider (DPSP) must comply with the provisions outlined in the Public Ruling.
   
   
4. For any inquiries or further information, please email to dasar.cukaipelancongan@customs.gov.my.

Kindly be informed that there will be service disruption due to a technical issue involving the server of Customs Call Centre System. This disruption is expected to temporarily affect system access and functionality.

The dates for the Customs Call Centre System access disruption are as follows:

Any inquiries can be directed to the Customs Call Centre at 1300-888-500 / (03)7806-7200 or via email at ccc@customs.gov.my. Operating Hours: 8.30am – 5.00pm (Monday to Friday)

Please be informed that there will be a disruption to webMethods iGFMAS services due to scheduled SSL Certificate installation, as per the following details:

During this maintenance period:

• Webservice transmissions will be stopped.
• SFTP transmissions will continue to operate as usual.

We apologize for any inconvenience caused and appreciate your cooperation during this maintenance period.

Please be informed that there will be a disruption to tax payment services via FPX (Financial Process Exchange) due to scheduled system maintenance, as per the following details:

During this maintenance period, users will not be able to make tax payments via FPX (Financial Process Exchange). Users are advised to use alternative channels or complete transactions in advance to avoid any inconvenience.

We apologize for any inconvenience caused and thank you for your patience and understanding during this maintenance period.

We sincerely apologize for any inconvenience this maintenance may cause and thank you for your patience.

Kindly be informed that there will be a scheduled downtime for MyTTx System.

Date : 08 September 2024 (Sunday)
Time: 12.00 AM until 3.00 AM
Downtime period: 3 hours

During this period, access to MyTTx System will be temporarily unavailable.

We sincerely apologize for any inconvenience this downtime may cause and thank you for your patience.

Kindly be informed that there will be a scheduled downtime for MyTTx System.

Date : 13 July 2024 (Saturday)
Time: 12.00 AM until 4.00 AM
Downtime period: 4 hours

During this period, access to MyTTx System will be temporarily unavailable.

We sincerely apologize for any inconvenience this downtime may cause and thank you for your patience.

The deadline for tax payment under the Voluntary Disclosure Programme (VDP) for applications submitted to the RMCD on or before 31 May 2024 has been extended from 31 May 2024 to 30 June 2024.

Kindly be informed that there will be a scheduled downtime for MyTTx System.

Date : 21 April 2024 (Sunday)
Time: 12.00 AM until 6.00 AM
Downtime period: 6 hours

During this period, access to MyTTx System will be temporarily unavailable.

We sincerely apologize for any inconvenience this downtime may cause and thank you for your patience.

Kindly be informed that there will be a scheduled downtime for MyTTx System.

Date : 20 April 2024 (Saturday)
Time: 12.00 AM until 4.00 AM
Downtime period: 4 hours

During this period, access to MyTTx System will be temporarily unavailable.

We sincerely apologize for any inconvenience this downtime may cause and thank you for your patience.